Digital Retail Africa | Agenda

Conference Agenda

Don’t miss this opportunity to engage with retail executives, founders and solution providers at Digital Retail Africa 2026.

The Next Step in Your Digital Retail Africa Journey

These sessions are available to all registered attendees.

Time
Session
Speakers
Venue
08:00
Registration, Networking & Morning Coffee
Screenshot 2022 09 14 at 16.33.57 Registration
09:00
Welcome Remarks & Opening
Abe Wakama Abe Wakama
09:10
The Reality Of International Competition : Remaining Relevant In The Current Market With An Expansion Of Proposition Through Collaboration And Partnerships
Ross old mutual Martin van Heerden
09:30
The Role of IT In Creating Frictionless Customer Journeys
As SOLUTIONS Dennis Brett
09:50
Leveraging Generative AI To Create Hyper-Personalised Customer Journeys
Ross Dean Baker
10:10
Growth Of Ecommerce In The Retail Mix
Ecommerce forum Alastair Tempest
10:30
Mid-Morning Tea Break
Screenshot 2023 03 27 at 17.13.39 Coffee Break
10:45
FICA in the age of AI: A report from the front line
Kyc dd speaker Sina Bahrami
11:30
From Market Stall to Machine… and Back Again. How this AI revolution might give us the time and freedom to focus on the customer again
Copy of Ross 325i Warren Hawkins
11:50
Diary Of Retail CIO
Reflex SPEAKER Jeff Jack
12:10
Designing The Next-Generation Customer Experience: Personalisation, Convenience & Trust
Ross Ross Norton
12:30
Networking Lunch
Lunch Lunch
13:30
Cross-Border E-Commerce: Legal Challenges And Oppertunites
Christoff Pienaar Christoff Pienaar
13:50
The Future Of Experiential Retail: How Toy Kingdom Builds In-Store Magic In a Digital Age
Hylton Bannon Hylton Bannon
14:10
Breaking Friction: How Superbalist Optimises Search, Browsing, Checkout & Delivery For CX Excellence
Grant Paul Roy Grant Paul Roy
14:30
Mid-Afternoon Tea Break
Screenshot 2023 03 27 at 17.13.39 Coffee Break
14:45
Panel Discussion: The Digital Skills Gap – How Retailers Can Build Future-Ready Tech & Ecommerce Talent
Ross old mutual Martin van Heerden Webbbiner Christof Piienaar Nazim Cassim (1) Nazim Cassim Ecommerce forum Alastair Tempest
15:30
Professionalising Retail: Building A Skilled Workforce For A Digital Future
Nazim Cassim (1) Nazim Cassim
15:50
The Retail Food Waste Challenge: Commercial Strategies for Economic, Social and Environmental Impact
Steffen Burrows Steffen Burrows
16:10
Retail Growth In The Marketplace Era: Balancing Brand, Data & Performance
FINAL COSMETIC GROUP Wongama Millie
16:30
Closing Remarks
Abe Wakama Abe Wakama
16:50
Close of Digital Retail Africa 2026
Dereck Sigamoney profile Dereck Sigamoney Sabelo Sabelo Myeni Ikeh Titus Adakole Ikeh Titus Adakole Dr Angie Ontong Dr Angie Ontong ShaunTooray (2) Shaun Tooray Hywel George Hywel George Nina Sternberg Nina Sternberg Doug Strycharczyk Doug Strycharczyk Ntokozo Bhengu Ntokozo Bhengu Valisha Naidoo Card Valisha Naidoo