
Dr. Alfred Musarurwa
Chief Technology and Operations Officer, Stanbic Bank Zimbabwe
As COO my role includes but is not limited to:
- Ensuring that all operations of the bank are in total conformance to the bank’s quality system in accordance with customer and the institution’s requirements.
- Directing, administering, and coordinating organization policies the internal operational activities of the Bank in accordance with policies, goals, and objectives.
- Driving and Supporting Retail, Corporate, Private Banking and International Business in delivering their business goals and strategic agenda.
- Develop and implement appropriate tactical and operational strategies to achieve strategic targets.
- Define and deliver the Digital Agenda for the bank in Liason with stakeholders
- Driver of the strategic planning, capex budgeting, forecasting of business requirements and decision-making process.
- Drive business transformation agenda and deliver appropriate target operating model to support business strategy.
- Review the industry and business environment on a continuous basis to identify and implement strategic opportunities, areas for synergy and alternative delivery approaches.
- Review the achievement of the business against industry standards, norms, client expectations and stakeholder expectations.