Pieter Van Der Merwe

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    March 10, 2021
    The internet and customer expectations are forcing retailers to reassess the service they provide, not just in terms of convenience and pace, but engagement and enjoyability. DRF 2021 will focus on how emerging technology trends will disrupt the sector. We will also delve into how to survive by harnessing new tech to improve both Customer Experience and Operational Efficiency.
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