The realignment of purchasing priorities, personal lifestyles, and working practices that evolved as a result of the COVID-19 pandemic have created a seismic shift in the retail industry. Consumer adoption of technology-enabled commerce has seen a big jump in recent times. Values-driven buying behavior accelerated by this crisis has become the new normal.

Now, more than ever before, the business world is fast evolving and changing at a very rapid pace. Businesses are always on the lookout for innovative ways to remain competitive and relevant as the world becomes increasingly digital.

The realignment of purchasing priorities, personal lifestyles, and working practices that evolved as a result of the COVID-19 pandemic have created a seismic shift in the retail industry. Consumer adoption of technology-enabled commerce has seen a big jump in recent times. Values-driven buying behavior accelerated by this crisis has become the new normal.

Heads of IT have one of the most difficult roles in an organisation and are generally unprepared to move from their technology roles to executive level. Great IT leadership is essential in every business, and organisations benefit from an executive who can make the most of disruptive technology trends and motivate people within and beyond the IT department.

Artificial Intelligence (AI) and Machine Learning have ignited the fourth industrial revolution. Integrating new technologies into manufacturing systems along with big data and predictive analytics will improve efficiency and optimize supply chains. This conference will provide opportunities to network with Factory Automation, AI and Machine Learning experts, as well as local and international manufacturers.

The internet and customer expectations are forcing retailers to reassess the service they provide, not just in terms of convenience and pace, but engagement and enjoyability. DRF 2021 will focus on how emerging technology trends will disrupt the sector. We will also delve into how to survive by harnessing new tech to improve both Customer Experience and Operational Efficiency.