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Media Releases


24 May 2017

 

MTN distances itself from parody Twitter account

MTN has noted a parody social media account that masquerades as an official MTN twitter account (see attached). The reported response from this account to an MTN customer, which MTN regards as insensitive was not sanctioned by MTN. We urge our customers to disregard this Twitter handle as it is not an official MTN Twitter handle but a parody account that was opened and shut down in 2016.

Approximately six parody accounts purporting to be MTN Twitter handles have been opened since 2013. Twitter has suspended some of these accounts while others became inactive after being discovered.

MTN has contacted the customers that have received feedback from these accounts and advised of that fact.

 

ENDS

ABOUT MTN GROUP

Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 31 December 2015, MTN recorded 232,5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo-Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. Visit us at, www.mtnbusiness.com and www.mtn.com

 

FOR MORE MEDIA INFORMATION, PLEASE CONTACT:

Bridget Bhengu: Senior Manager - PR and Communications, MTN SA
Cell: 083 212 1964 / E-mail: Bridget.Bhengu@mtn.com

Mamello Raborifi: PR Manager, MTN SA
Cell: 083 214 5681 / E-mail: Mamello.Raborifi@mtn.com